Privacy Policy

Last updated: February 2026

1. Data We Collect

We collect information you provide directly: email address, name, and information about your pets.

2. How We Use Your Data

We use your data to:

• Provide and improve the service
• Communicate with you about your account and the service
• Process payments and transactions
• Prevent fraud and ensure security

3. Data Sharing

We do not sell your personal data. We only share information with service providers necessary for the platform to function (payment processing, email).

4. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access.

5. Your Rights

Under GDPR, you have the right to access, rectify, delete, and port your data. Contact us at privacy@lola.pet.

6. Cookies

We use essential cookies for the platform to function and analytics cookies to understand how the service is used.